The challenge
On a fleet of this size, data was scattered across several sources: telematics units, manufacturer platforms, and specific equipment (refrigeration unit, sensors).
Tracking relied largely on aftermarket devices, with several limitations:
- Manual installation, hard to deploy at scale.
- Multiple vendors and interfaces.
- High maintenance and support costs.
- Inconsistent data quality across sources.
This fragmentation limited Petit Forestier's ability to roll out its data use cases across the whole fleet.
The Hiboo solution
With Hiboo, Petit Forestier was able to:
- Aggregate multi-source data (telematics, manufacturers, equipment) on a single platform.
- Standardize access to key data: usage, maintenance, alerts, temperature.
- Reduce reliance on manual rollouts through more industrialized data collection.
- Put data to work for operations: steering, optimization, risk reduction.
Connected maintenance: reducing unplanned downtime
Hiboo combines usage data and maintenance signals to help Petit Forestier anticipate and address issues earlier:
- Fault-code alerts for quick action (refrigeration unit, battery voltage, engine alerts).
- History of maintenance and replaced parts, to track actions and costs incurred on each vehicle.
"By reducing breakdowns and therefore unplanned downtime, using digital twins helps optimize maintenance costs and create new revenue opportunities."
Hugo Wackenheim, IoT Connectivity Manager at Petit Forestier
Temperature monitoring: securing the cold chain in real time
On the refrigerated fleet, Hiboo lets Petit Forestier monitor temperature continuously:
- Real-time tracking, with history over time and by location.
- Detection of deviations to improve service quality.
Results and value
- Consolidated, actionable data at fleet scale.
- 40% of the fleet is now connected on Hiboo, with standardized data on usage, maintenance, and temperature.
- Better-anticipated maintenance.
- Fault-code alerts and intervention history help reduce unplanned downtime and better control maintenance costs.
- A better-managed cold chain.
- Continuous temperature monitoring makes it possible to detect deviations earlier and secure service quality, for Petit Forestier and its customers alike.
"By activating the data we collect, our goal is to reduce costs and the downtime rate of our vehicles. Increasing vehicle availability means keeping our customers satisfied."
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Hugo Wackenheim, IoT Connectivity Manager at Petit Forestier
What's next
With Hiboo, Petit Forestier plans to go further in leveraging its data:
- developing predictive algorithms to anticipate certain events
- optimizing vehicle availability
- optimizing network operations
- continuous service improvement, for Petit Forestier and its customers
About Petit Forestier
Petit Forestier is a player in refrigerated transport and the cold chain, operating a fleet of refrigerated vehicles, refrigerated warehouses, and containers worldwide.
"Thanks to its size and connectivity, Petit Forestier's fleet generates value by leveraging the data it collects."
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Hugo Wackenheim, IoT Connectivity Manager at Petit Forestier
